What’s your return policy?Updated 3 months ago

Bouclair Return Policy

Bouclair offers a flexible return policy to ensure customer satisfaction:

1. Eligibility:

• Returns are accepted within 30 days of purchase.
• Items must be:
  • Unused.
  • In their original condition with all tags and packaging.
  • Accompanied by the receipt or proof of purchase.

2. Types of Returns:

• In-Store Purchases:
  • Must be returned to the store where the purchase was made.
• Online Orders:
  • Picked Up In-Store: Return must be processed at the same store.
  • Home Delivery:
    • If near a Bouclair store, customers are encouraged to return the item to the store for quicker service.
    • Otherwise, contact customer service to initiate a return via mail.

3. Refunds and Exchanges:

• Refunds are issued to the original payment method.
• Exchanges are subject to item availability.

4. Non-Returnable Items:

• Final sale or clearance items are not eligible for return.

5. How to Initiate a Return:

• For store returns, bring the item and receipt to your nearest Bouclair location.
• For online returns, contact customer service at:
  • Email: Contact Us
  • Phone: 1-800-268-2524.

Bouclair strives to make returns simple and hassle-free.