Do you offer refunds or exchanges?Updated 3 months ago

Yes, Bouclair offers refunds and exchanges under the following conditions:

1. Refunds:

   • Items must be returned within 30 days of purchase.
   • Products should be in their original condition, unused, and with all tags and receipts.
   • Refunds are processed to the original payment method.

2. Exchanges:

   • Available for eligible items within 30 days.
   • You can exchange items in-store or online (contact customer service for online exchanges).

Contact Options:

• In-store exchanges/refunds can be initiated at any Bouclair location.
• For online orders, use our contact form https://www.bouclair.com/en/contactus.